Many businesses skip taking an ISO 9001 certification thinking that it is only a shiny accreditation that won’t bring any significant improvement to the company. They cannot be more wrong. ISO 9001 is a quality management system that will definitely improve the performance and increase the profits of your business if implemented and followed correctly. Below, we look at six reasons why you should consider getting an ISO 9001 certification for your business.
- Build Up Credibility Among Clients
An ISO 9001 accreditation will help to build up the credibility of your business among clients. It is a worldwide standard that is certified by the International Organization for Standardization (ISO) and is used by more than a million businesses across the world. As such, the very fact that your business has an ISO 9001 certification will evoke trust in clients no matter where you go for business, whether it be in the EU, Asia, or the Americas.
- Generate More Sales
Customers always look out to buy products that are top-notch. One of the factors that they check for when judging the quality of a product is the certification. If your business is certified with ISO 9001, then you can publish the same on the product labels, in your advertising campaigns etc. And when customers visit a store to buy a product and see that your brand is certified by ISO while the competitor is not, then they are very likely to buy your product.
However, the ISO 9001 will not only help you get more first-time customers but will also enable you to create a loyal customer base. By following the ISO standards, you can ensure that all the products manufactured by your business are of the highest quality. As such, customers are less likely to get a defective product. This not only cuts down the chances of returned products but also increases the satisfaction of the customers. And this will build customer loyalty and repeated sales. So, if you are looking for a way to generate more sales, then it is recommended that you start looking at iso 9001 implementation steps as soon as possible.
- Increased Process Efficiency
When you start looking at the entire business operations through the ISO 9001 approach, you will be able to find areas that need improvement. And by implementing steps that will make business processes more efficient, you end up saving time. In addition, better business practices will bring in other advantages like improved accounting, more comprehensive product quality analysis etc. All such changes will eventually benefit your business by generating more profits.
- Better Decision Making
A core principle of the ISO 9001 standard is the idea of evidence-based decision making. What this means is that all business decisions must only be taken on the basis of evidence alone, and not on the basis of hopes, wild guesses, gut feelings and so on. This approach will improve all areas of the business, right from the assignment of company resources, to the management of employees, to improving product quality assessments, and so on. And since every major decision maker will know the exact standard to follow to make decisions, the company will function more smoothly.
- Cut Down Waste
A crucial aspect of any business is to reduce wastage. The more one cuts down the wastage of the raw materials involved in the production, the more profit you will generate from each sale. The ISO 9001 certification will help you arrange the production processes in a way that all raw materials are used in the best possible way, generating the least waste. Additional processes can also be set up that will enable you to use the generated waste for other things. For example, maybe you generate lots of wastewater as a result of manufacturing a product. Instead of wasting this water, you can recycle it to be used for bathrooms or other purposes.
- Improved Employee Performance
By implementing the ISO 9001 standard, you will also improve the performance of the employees. Since the business will be conducting a thorough review of employee performance, a correct assessment can be made as to the strengths and weaknesses of the employees. This helps to develop policies that will enable employees to focus on improving the areas in which they underperform. Eventually, you will be able to make the employees perform to the fullest potential. And in addition, the employees themselves will be satisfied with the company since you allow them to learn and grow up to be their best.