1. Hello Rell, can you tell us a bit about yourself?
I am a proud father, a motivated businessman and man who wants to make the world a better place. In my life I have had the pleasure of many exciting journeys and the experience of those journeys has bought me to where I am today and shaped the person I am today.
2. How would you describe “Rell Hayes” in under few words?
Positive, Motivated, Compassionate, Excited and caring. I am a person who wants to make a difference in other’s lives. I want not to be a parasite on our planet but want to be a positive influence, I want to walk without leaving footprints.
3. What are your focus areas and why?
I have 3 focus areas. My family, my business and a desire to help others have a better life whether that be through charitable acts or acts of direct action to help specific individuals or groups.
4. How do you differentiate yourselves from your competitors?
My point of differentiation is my compassion. I have a passion about all that I do. Many of my competitors are robotic in their treatment of clients and staff. People sense the passion and love to be dealing with positive people who care deeply about what they are doing.
5. What are some things that most people don’t know about your job?
How much behind the scenes preparation goes into my work. To be successful, you have to plan and then put that plan into place. You would never start a journey without a plan on how you are actually going to get to your destination. This is true for your day to day life as well as business. Have a plan of action every day.
6. What tips would you give to anybody who is looking to start a business venture?
My number one tip is to have an exit strategy. Most people go into business all excited and think they will be in it forever, but that is a false reality created by the excitement. What happens if you get sick, if the business becomes too big for you to control or needs to expand and you do not have the cash sources, or you just grow old in or tired of that business. ALL these things can happen, and at least, one will happen in your time in the business. So as you go in have a plan on how you want to exit.
Next I would say have plenty of cash reserves and use those reserves to live off in the early times (first year +). Many business people financially strangle their company in the initial stages by trying to live of the income in the early period.
Finally, if you have a desire to go into business Just do it! Procrastination is merely a fear of taking action. To start a new business in today’s world takes true courage however the Universe has a rather awesome way of rewarding the brave with success.
7. And what were some of the biggest challenges you encountered personally?
For me, the greatest challenge of doing any business in Australia is the incredible amount of regulation that you have to deal with. Sadly this is true for most of the western world. The legal issues you have to deal with now is just a legal minefield that is cramping business growth, scares employers from employing new people and therefore, is actually holding back growth in Australia. The government and all of its agencies have made the cost of doing business in Australia so expensive they are driving companies offshore and that is nothing short of insanity. ( please see my blog “Raising a Nation of Baristas”)
8. What are you most excited about at the moment?
Life excites me the most. How can it not!
Every day we are presented with opportunities in our lives. We get to meet new people, we get to see the sun shine and the moon rise, we breathe fresh air, we eat yummy food, we get to see family and work colleagues, we get to dream and we get to laugh, smile cry. I could go on listing the opportunities that enter our lives every second of every day it is just up to us to see them as opportunities and to embrace them in such a way.
9. What are your upcoming projects?
I have a few upcoming projects. The release of my book on my hellish prison experience in Thailand. After a year in that hell hole, I wanted to warn the world about the unseen horrors that can await a foreigner in third world countries. But it is not just a book of woe, it talks about how I survived and how I have taken the opportunity to reboot my life back in Perth by starting a new business and expand my life into public speaking and motivation training to help others.
My other strong desire at the moment is to increase my charitable works. My latest project is to raise money for books for foreign prisoners held in Phuket Prison.
10. A last Word or final thoughts?
Never ever give up! Life does not present us with problems it presents us with opportunities to learn.
This is not a dress rehearsal we are living it is the main performance so live it accordingly.
Fortunately, life presents us with more than a few challenges in life. Many people fall away as those problems mount up. However for the few that work through those opportunities and never give up the rewards are amazing and awesome.
It is so important I want to say it again
NEVER EVER GIVE UP!
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