Your website is the online replica of your business brand, which is the reason that you should not compromise with its look and feel at any cost. While the aesthetics of the site do matter a lot, the experience it delivers is even more important. For this reason, you should do everything you can to enhance the user experience that your website delivers. From ensuring that your site has the right set of elements positioned at the right places to prioritizing its speed, and improving its navigation, there is much that needs to be done for rendering a near-perfect UX that keeps bringing users back for more. Here are some tools and elements that you can rely on for delivering a UX that impresses.
Invest in a clutter-free interface
The user interface of your website is the basis of the experience it delivers. Ensure that it is clutter-free, without any redundant elements that overwhelm the visitors. Use plenty of white spaces to make the text and images more eye-catching. Additionally, the text should be in a clearly visible font and size, while the images should be of optimal size and high quality. Simplicity is the key when it comes to the placement of elements and buttons because it makes your site more intuitive.
Have determining calls to action
Call-to-action (CTA) buttons form the core of the website’s navigation as they drive the users to the relevant pages or forms. You can leverage them to your advantage by placing an optimal number of CTAs in the right places in the web pages. The idea is to determine the actions that you want to optimize your site for and have the CTAs placed accordingly. Further, you can A/B test a few different approaches with them to see which works the best in terms of driving the actions by the users.
Simplify navigation and search
The navigation and search functionality of your site are critical elements of its UX. Ensure that the navigation is clear, concise and intuitive so that the users can easily find their way through the multiple pages. The language used in the navigation headlines should be simple and understandable to avoid confusion. Similarly, the visitors should be able to search for the products or services they want rather than be lost in the huge catalogs which most of the sites usually display.
Listen to your customers
While it is important that you follow the UX norms, keeping on top of customer expectations is equally vital. You can integrate a survey tool into the website to collect customer satisfaction feedbacks the easy way. Not only will it help you understand what the customers expect from your website and offerings but will also convey to them that you value their opinion. Hence, this is one element that you should not miss while designing your website’s UX.
Speed matters a lot
Another factor that determines the website’s experience to a significant extent is its loading speed. Even a few extra seconds taken for the site to load will drive away the users for good. There are a host of tools available for webmasters to check the site speed. You can use them to detect the issues and understand the reasons as well. Once you identify the glitches, get them resolved at the earliest to ensure that the site excels in terms of performance.
Ensure mobile responsiveness
Besides speed, mobile responsiveness holds the key to user satisfaction. You cannot ignore that fact that a majority of customers today use mobile devices to access websites. Unless your site is optimized to render seamlessly across all devices, you cannot afford to survive and grow in the competitive scenario. A responsive website, on the other hand, can win over the buyers who want to browse and shop on the go and bring considerable boost in sales and customer loyalty for your business.
Ask minimal information
Forcing the visitors to fill in too much information is a killer for websites because it turns off the users. Rather than having lengthy forms for registration and sign up, enable social login on your site to ease up the onboarding process. Also, enabling guest checkout helps to improve the experience because users tend to abandon their carts at the checkout stage due to the need to fill excessively long forms.
Whether you are creating a website from scratch or revamping an existing one, sticking to these tips and tricks can help you create the most amazing experiences. After all, users matter the most for the website and you should go the extra mile to ensure that they stay to convert and leave only to come back for more.