In order to be a successful business owner or webmaster, you need to interact with your visitors and increase client engagement. In fact, interaction transforms your visitors into flowers and then loyal fans. The interaction with your visitors may take various forms. For instance, you can simply reply back to their comments. But what if I told you that you can interact with your visitors by engaging them in a real-time discussion? This is possible today with CometChat.
If you want to learn more about this amazingly designed platform and its main features, keep reading until the end!
1- What Is CometChat?
Simply put, CometChat is a live chat platform that gives you the chance to reach your customers and interact with them. The platform is developed with API as well as Chat SDK making it highly secure, scalable, and easy to use.
Moreover, the platform allows you to text, video, and voice chat with your customers. Additionally, you can share pictures, and play games using whiteboards. CometChat is a platform that makes it possible for you to integrate with other third-party applications and services.
More than 50,000 developers from different parts of the world utilize CometChat to interact with their customers. Thanks to its features, developers and their customers undergo a good experience.
2- What Are the Main Features of CometChat?
CometChat is one of the best PHP Chat Software that enables you to get various chat features directly on your website and your mobile application. As we have mentioned above, instead of just chatting and typing, you have the possibility to share videos and images to fully engage your customers. More than that, this platform easily connects you with Google Talk connections. Other key features of this chat software are the following:
- Instant Notifications
- Activity Dashboard
- Communication Management
- Who’s Online
- Data Import & Export
- File Sharing & Transferring
- Group Messaging
- Multi-Channel Communication
- ‘Is Typing’ notification
There are also other highly essential features that you will like once you give CometChat a shot.
3- Get Customer Support
If you want to purchase a web script, you need first to make sure whether they provide customer support. In the case of CometChat, you will be introduced to some support forums where you can post the issues and problems you faced while trying to install the script. Moving further, you can also get the support you need via Email, phone calls, and the Ticket system.
This makes the process entirely simple, easy, and convenient and helps you throughout the way to achieve your objective which is increasing your clients’ engagements.
4- Plans & Prices
You will find four various plans when it comes to CometChat. All these plans contain a one-time cost. In other words, you need to pay only once to use a given script.
The basic plan is, of course, the inexpensive one. It starts from $ 49 and incorporates solely some of the Basic Edition of CometChat script. On the other hand, there are other plans that start from $129 to $499. These plans include additional features such as Text Message Broadcasting, Video Conferencing, BOTS Integration, and others.
For payment options, you have the ability to choose whether to pay through PayPal or a Debit/Credit card.
5- The Pros and Cons of CometChat
Like any product, CometChat has also some pros and cons. Here we have listed some of them in order to help you identify the quality of this platform:
– CometChat Pros
- Easy and simple to install. Plus, you will find detailed documentation to help you with the process.
- You will find that CMS as well as Portals support the script.
- Now if you are overwhelmed concerning separate user databases, CometChat solves the problem for you. You can now integrate and utilize the local authentication system.
- You have the chance to modify your plans the way you want and during the time you want.
- If you are wondering whether this platform uses resources from your server, you need to be aware that CometChat uses a few of these resources.
- We encourage you to give CometChat a try. In case you are not satisfied with the services or do not meet your needs, you have the right to ask for a refund. You will get a 100% refund thanks to their30-days refund policy.
– CometChat Cons
- If you have issues with your internet speed, video conferencing quality will be low.
- You cannot communicate with other contacts unless they have CometChat installed. Otherwise, the process is impossible.
- You need to pay all the money to get your plan. There are neither monthly nor annual plan options.
- You will notice that there are some design issues as well as other performance issues on the mobile.
6- Why You Should Use CometChat?
To develop your business, you must focus on a number of essential elements. One of which is your clients’ engagement. It is, indeed, vitally important to increase your clients’ engagement by interacting with them. This will offer you plenty of benefits such as increasing your page views and improving your bounce rate. If you own a given website that is related to internet marketing or others, installing CometChat is an addition. This is because it will help you enhance your user base.
7- When CometChat Is Not an Option?
Despite its huge number of benefits and its perfect features, CometChat maybe not be appropriate for some businesses such as having a static website or a blog. If you have just started your business and you have low real-time traffic, it is better not to think of using CometChat at this moment as you will only waste your time and money.
Once your business starts to develop and you will have huge real-time traffic you may consider CometChat as an option to convert your visitors into loyal customers.
Interaction is needed when it comes to converting your visitors into potential buyers of your products and services. Here we have gone through what is related to the live platform CometChat. Now you have an overview of the platform, you need to try it out yourself.